Task

The project's task is to create a convenient and functional service that allows customers to:

• easily browse the menu and range of products,
• quickly place orders with a choice of delivery time,
• receive order status notifications,
• pay online securely,
• receive promotions, bonuses and discounts.

Work stages

⦁ Analytics

An analysis of the food delivery market in Kazakhstan was carried out, and customer needs, popular dishes and a convenient format for placing orders via mobile apps and a website were studied.

⦁ Design

A modern and intuitive interface for the website and app was developed. The main focus was on the visual presentation of dishes, simple navigation and attractive images of sets and rolls.

⦁ Development and testing

A website and a mobile app for iOS and Android were created. All functions were tested: choosing dishes, the cart, checkout, online payment, delivery tracking and push notifications.

Features

• Full menu online: sushi, rolls, pizza, sets, drinks.
• Convenient checkout: choice of quantity, delivery time, address and payment method.
• Mobile app: lets you place an order right from your phone.
• Promotions and bonuses: discounts on sets, loyalty programs for regular customers.
• Order status notifications: push and SMS alerts.
• Fast delivery: delivery across Kostanay, Rudny and surrounding areas.

Results

• Greater convenience for customers when ordering food.
• Growth in repeat orders thanks to bonuses and promotions.
• Optimized operation of the delivery service.
• Positive customer reviews about the speed and quality of delivery.

“We wanted to create a service that would be convenient and clear for every customer and would allow orders to be placed as quickly and easily as possible. The development team handled the task: the website and mobile app work without failures, and customers are satisfied with the speed of delivery and the quality of the ordering process. This became an important factor in the growth of our business in Kazakhstan.”