Objective

Create a convenient tool for patients and doctors that will improve access to medical information, increase engagement and reduce the load on the reception desk.

Project features

Storage and management of personal medical data

Online booking with specialists and appointment calendar

Built-in chat and video consultations

Reminders about appointments and taking medication

Integration with laboratory and diagnostic systems

Security and data protection in line with GDPR and HIPAA standards

Work stages

Analytics

Interviews were held with patients and medical staff to identify the main needs and problems in communication and data management.

Design

An interface was developed with an emphasis on simplicity and accessibility for different age groups. Special attention was paid to ease of navigation and security.

Development and testing

React Native was used for the mobile apps and Node.js for the server. Testing was carried out in several clinics and among volunteers.

Results

Online appointment bookings increased to 60% of the total

Reception desk workload reduced by 30%

Higher patient satisfaction thanks to convenient and transparent communication

Better control over medication intake and doctors’ recommendations

Client feedback

“MedAssist helped us establish contact with patients and simplify many processes. Now everything has become much more convenient and efficient.”